OHVMA Member Focus
Anne H. McGookey
Firelands Regional Medical Center
Member: Joined in July 1996
Q: What does being an OHVMA member mean to you as a professional?
A: Being a part of this special group means learning from the best and the brightest, along with sharing all the challenges of volunteer management. The meetings and conferences re-energize me with the fresh ideas, concepts and networking. The friendships I have made over the years are simply priceless and hopefully will last beyond retirement!
Q: What is your most successful program and why?
A: Hearts and Hands From Home: knitters, seamstresses make pillows, teddy bears and busy blankets enhancing patient satisfaction. Also, Patient/Guest Relations position: interacting with acute care patients to offer non-medical support.
Q: What drew you to volunteer management? How did you get started?
A: I “volunteered’ to take over a non-profit that utilized volunteers for its mission in 1983. The transition to healthcare volunteer management seems logical and worthwhile (and paid better J)
Q: Three words that describe you:
A: Practical, creative, loyal
Q: What is the most challenging about your position?
A: Keeping everyone happy and engaged; volunteers, staff and department directors!
Q: What has been your proudest moment?
A: Raising two successful, loving sons as a single, working parent.
Q: How do you define success?
A: Success should be measured by one’s own self-worth and having the respect of family, friends and co-workers.
Q: If you were stuck on an island – what three things would you bring?
A: Good books, good wine and ….. (still debating whether to take the hubby along ).
Q: What advice would you give to a recent Volunteer Director Newbie?
A: Network with your peers; take time to know each of your volunteers on a personal level, and embrace contact change!
Q: What are your hopes for our profession?
A: To be able to continue to recruit compassionate, caring and dedicated volunteers. They are the reason our positions are needed and valued.
Q: What did you want to be when you grew up?
A: I wanted to be a flight attendant because I love to travel.
Q: What is the most important thing you have learned in the last five years?
A: Flexibility. It is getting harder and harder to find volunteers willing to make a weekly commitment. Healthcare has evolved so many times in the last 23 years, adaptability is a must!
Q: You’d like to be famous for:
A: My sense of humor!
Thank you! Again, Ms. Anne