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Upcoming Events

    • May 01, 2025
    • 10:00 AM - 11:30 AM
    • Zoom
    Register

    May Education Series 2025 

    Webinar Title: Great Expectations: Using Communications Strategy to Improve Your Onboarding Process


    Date: Thursday, May 1, 2025 

    Time: 10:00am-11:30am

    Speaker: Lisa LaVigna, Vice President of Business Development, VSysOne, Bespoke Software

    Speaker: Melissa Bergin, Vice President, Bespoke Software

    Webinar Title: Great Expectations: Using Communications Strategy to Improve Your Onboarding Process 

    Biographies:

    Lisa LaVigna is the Vice President of Business Development & Sales at Bespoke. As a lifetime volunteer for a number of organizations focusing on education and the environment, she recognizes the important role volunteers fill in our society. She volunteers at her local shelter twice a week and is on the board at Jazzy Sun Birthdays, a group that organizes birthday parties for children in homeless shelters.  At VSys One she manages marketing and sales of VSys One’s volunteer management software. Lisa has a bachelor’s in public administration from the State University of New York in Albany, MBA from Rensselaer Polytechnic Institute, and a Doctorate in Management from University of Maryland’s University College. Lisa also teaches Business Communications at her local community college.

    Melissa Bergin is the Executive Vice President and Lead Training Specialist at VSys One, where she has spent over ten years working with healthcare organizations to design and implement their volunteer management software solutions.  In this role she often helps clients blend existing business practices with new process options made possible with automation. Melissa has a Master’s in Education (M.Ed) with a focus on Administration & Supervision from the College of Saint Rose, a master's in library & information science from the University at Albany, and bachelor's in communication from Cornell University. In her free time, she is an avid quilter.

    • May 09, 2025
    • 9:00 AM - 2:00 PM
    • 950 W. Wooster St. Bowling Green, Ohio 43402
    Register

    Northwest District Education



    Friday May 9, 2025

    Location: Wood County Hospital
    950 W. Wooster St.
    Bowling Green, OH 43402


    9:00am – 2:00pm

    9:00 – 9:15 Welcome

    9:15 – 10:00 Police Kyle McClanahan - Active Shooter, Safety in the workplace

    10:00 – 10:15 Break

    10:15 – 10:45   Community Outreach at Wood County Hospital
    Teri Laurer, Director of Wellness and Community Outreach at WCH

    10:45 – 11:15   Laughter Yoga Jane Graffin, Clinical Nutrition Manager/Diabetes Education Program Coordinator at WCH

    11:115-11:45    Hospital Quality and Joint Commission Readiness
    Dani Spring, Director of Quality and Nursing Education

    11:45-12:45    Lunch

    12:45 – 1:45   Networking/Breakout Session

    1:45-2:00    Wrap up

    • August 07, 2025
    • 10:00 AM - 11:30 AM
    • Zoom

    August Education Series 2025

    Webinar Title: The Compassionate Listener in the Patient Follow-Up Call Program


    Date: Thursday, August 7, 2025 

    Time: 10:00am-11:30am

    Speaker: Beth Daddario, CAVS

    Director, Volunteers and Guest Services, Inspira Health

    Session Description: This webinar follows the process of starting a follow-up call program that was developed during COVID. Beth knew that if Inspira Health wanted to know what their patients were thinking, they needed to have someone who cared and was willing to listen make follow-up calls. With proper training, Beth knew that her volunteers could make this happen with a true compassionate voice and willingness to listen. Since starting the program in late 2020, Beth has increased the calls to include each of Inspira Health’s acute care facilities. Through the years, Beth has altered the questions to meet the needs of the organization, but the program has been a continued success because the organization emphasizes collaboration and teamwork.


    Biography: Beth is the Director of Volunteers and Guest Services for Inspira Health. Her responsibilities include the Volunteers, Front Desk/Guest Services, Gift Shops, Spiritual Care, and the Thrift Shop.  Beth received her bachelor’s degree in social work from West Chester University in West Chester, PA.  She started her career at Inspira Health as a Social Worker – but most of her career (30 years) has been in Volunteer Leadership. Beth enjoyed her time as a volunteer for CHOP – The Children’s Hospital of Philadelphia where she served on both the general PFAC and Cardiac PFAC Committees.  She has been blessed to have the opportunity to share her patient/family experience during General Employee Orientations, Cardiac Care Center training videos, and at the Philadelphia Spin In -a fundraiser that supports the Cardiac Center of CHOP. When not working, Beth loves to spend time with her husband, son, daughter-in-law, and 2 grandchildren. Spending time outdoors is especially important as watching sunrises and sunsets never gets old.



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