Hi everyone! I oversee two gift shops for my system, and we are trying to determine why we consistently have, what we think is a large write-down each year. Typically, it is anywhere from 20K-40K! We have been working with our finance team as well as monitoring our theft and breakage but have not been able to lower this amount over the last few years. Are we alone in this or is this the norm? Any thoughts and figures are appreciated!! :)